Frequently Asked Questions

Below is a list of common questions that students ask the advisors. We recommend that you review these to see if the answer to your question is listed. If not, please call us at 480.965.7258 or email psych.advisor@asu.edu for assistance.


General Information



  1. How can I reach an advisor with general questions?

  2. Where is the Psychology Advising Office?

  3. What do I need to bring with me to an advising session?

  4. What is a DARS?

New and Prospective Psychology Students (Freshman, Transfer, Change of Major, Concurrent Major, Minor)



  1. I am a new first time freshman who will begin at ASU in Spring and need to have the Advising Liberal Arts hold removed before I can register.

  2. I am a new first time freshman who will begin at ASU in Fall and need to have the Advising Liberal Arts hold removed before I can register.

  3. I am a new transfer student and need to have the Advising Liberal Arts hold removed before I can register.

  4. I am interested in declaring a Psychology major - what do I do?

  5. How do I add a concurrent degree?

  6. I am interested in declaring a Psychology minor - what do I do?

Registration Issues



  1. I need help with the registration system.

  2. I am unable to register for a Psychology course - what should I do?

  3. How do I get a course override for a Psychology class offered by ASU at Tempe campus?

  4. How do I request a course override for a Psychology class offered by ASU at West or ASU at Polytechnic?

  5. What does the GreenTriangle(Reserved) mean- why can't I register for this class?

  6. The course I need is closed (Red X Closed) - what do I do now?

  7. I want to register for more than the allowed credit hours - what do I do? 

Academic Success Issues and Concerns



  1. How do I change my major out of Psychology?

  2. I need help choosing a new or concurrent major.

  3. I need to withdraw from a course - what should I do?

  4. I need to withdraw from all of my classes - what should I do? 

  5. My cumulative GPA is below a 2.0 and need to have the Advising Liberal Arts hold removed.

  6. I am off track (one semester) and need to have the eAdvisor hold removed. 

  7. I am off track two terms and must change my major.

Experiential Learning Opportunities



  1. I am interested in the PGS 399 or PSY 499 Research opportunities.

  2. I am interested in the PGS 484 Internship course.

  3. I am interested in a PGS 394 Undergraduate Teaching Assistant opportunity. 

Other Issues and Concerns



  1. I have a Junior Check-in hold - what do I do?

  2. How do I change my major out of Psychology?

  3. Who do I contact concerning financial aid or scholarships?

  4. I would like information about careers in Psychology.

General Information


Question: How can I reach an advisor with general questions?


Answer: Students are welcome to email psych.advisor@asu.edu or call 480.965.7258 with any general questions. Be sure to leave a voicemail message with your name, ID, phone number and brief message if you call and do not reach an advisor. An advisor will return your email or phone call within 2 business days.


 


Question: Where is the Psychology Advising Office?
Answer: The Psychology Department Advising Office is located on the Tempe campus (east side) in the Psychology Building (PSY) Room 255.  Please check the following website for campus maps and directions:  http://www.asu.edu/map/interactive/?campus=tempe&building=PSY.


Question: What do I need to bring with me to an advising session?
Answer: When you come for your advising session, please bring the following with you:



  • Sun Card or Picture ID and your ASU Affiliate ID#

  • A print out of your  full degree audit (DARS) dated the day of your advising session

  • Any forms that need a signature – filled out as fully as possible  

  • If you are a new transfer student – a copy of your unofficial transcript documenting all transfer work  

  • A list of questions to discuss

Question: What is a DARS?
Answer:  DARS is an automated report that matches courses a student has completed with the requirements of a particular academic degree program. For instructions on how to request and read a DARS report, please click here.  We also suggest that you review the following video concerning your degree audit https://clas.asu.edu/dars.  Please bring questions you have concerning the degree audit to your advising session.
NEW STUDENTS: if you do not have a link in your "My Programs and eAdvisor" box on your My ASU page, please go to https://provost.asu.edu/dars and click on DARSWeb for Students.


Prospective and New Psychology Majors


Issue: I am interested in declaring a Psychology minor - what do I do?
Answer: Please review the minor requirements .  If you have completed transfer Psychology coursework or a non-Psychology statistics course, please email psych.advisor@asu.edu  or fax 480.965.8544 the following information for evaluation: link to online course description and copy of the course syllabus. Download and fill out the Change of Academic Plan. NOTE: this form will need to be signed by both your major advisor and a Psychology advisor. You can meet with either one first. Once you have completed these items, please schedule an appointment to meet with a Psychology advisor and your major advisor. 


Issue: I am interested in declaring a Psychology major - what do I do?
Answer: Please download the welcome letter and follow all steps. For additional information, please call 480.965.7258 or email psych.advisor@asu.edu. Be sure to include your name, ASU Affiliate ID# and phone number.


Question: How do I add a concurrent degree?
Answer: Review the Concurrent Degree Checklist at:  https://clas.asu.edu/concurrent. Then download the Concurrent Degree Notification Form and schedule appointments to meet with a Psychology advisor and an advisor from the concurrent degree discipline. 
For assistance in choosing a concurrent major, please see the following resources:

If you are adding Psychology as a concurrent, please download the welcome letter and follow all steps. For additional information, please call 480.965.7258 or email psych.advisor@asu.edu. Be sure to include your name, ASU Affiliate ID# and phone number.


Issue: I am a new first time freshman who will begin at ASU in Spring and need to have the Advising Liberal Arts hold removed before I can register.
Answer: Please download the welcome letter and follow all steps. For additional information, please call 480.965.7258 or email psych.advisor@asu.edu. Be sure to include your name, ASU Affiliate ID# and phone number.


Issue: I am a new first time freshman who will begin at ASU in Fall and need to have the Advising Liberal Arts hold removed before I can register.
Answer: Welcome to ASU and the Department of Psychology.  All in-coming freshman for the fall semester must attend Freshman Orientation.  During your orientation session, you will meet with the Psychology advisors and register for classes. 


Issue: I am a new transfer student and need to have the Advising Liberal Arts hold removed before I can register.
Answer: Please download the welcome letter and follow all steps. For additional information, please call 480.965.7258 or email psych.advisor@asu.edu. Be sure to include your name, ASU Affiliate ID# and phone number.


Registration Issues 



Issue:I need help with the course registration system.
Answer: Please review the following presentations:



Help! I am unable to register for a Psychology course!! Please review the possible issues and answers.  If you need additional assistance with your situation, call 480.965.7258 or email psych.advisor@asu.edu. 


The course I want to register for has a GreenTriangle (Reserved): A course with a green triangle means that the remaining seats are reserved for a specific population.  To view the review group criteria, please click on the TITLE of the course.  A detail page will open with information on the course description, campus offering the course and farther down the page will be a grid that will describe the reserve group. 
 
Generally, reserved seats cannot be given to students who do not meet the reserved seat criteria.  Approximately 7-10 days before the start of the session any available reserved seats will be made available to the general student population. Any ASU student who has completed the prerequisites can register for the course after this occurs.

NOTE: SBS indicates that the course is reserved for students enrolled in majors within the New College's Division of Social and Behavioral Sciences at the ASU West campus.  Tempe campus Psychology majors do not meet the reserved seat criteria.  


The course I want to register for has a Red X (Closed): Keep Trying!  Drop/add continues through SUNDAY January 23rd. Until that day, availability of classes changes constantly.  Monitor the online registration system for open seats or new sections. See below concerning overrides and have an alternative in mind.  Be flexible – choose another class, in case you can’t get the class you want. Also, the class you need may be offered at a community college.


Overrides for Psychology Courses offered by ASU Tempe campus: 



  • Section full overrides:The professor of the course in the Psychology Department is the only one who can authorize a Section Full Override (special permission to register for a class that is already full). Contact the instructor, and if they are willing to give you an override, either forward the approval email to psych.advisor@asu.edu or submit the signed Override Authorization form to the Psychology Advising Office (PSY 255).   

  • Non-completed Prerequisite Overrides:The professor of the course in the Psychology Department is the only one who can authorize a prerequisite override (special permission to register for a class that you have not completed the required prerequisites).  Contact the instructor, and if they are willing to give you an override, either forward the approval email to psych.advisor@asu.edu or submit the signed Override Authorization form to the Psychology Advising Office (PSY 255).   

  • If you have completed the course prerequisites and you meet the reserve seat criteria (if applicable) but are unable to register, email psych.advisor@asu.edu or call 480.965.7258 for assistance. 

  • If you are currently completing or have completed a pre-requisite for a Psychology course at a community college and need an override, please copy and paste a print screen of your unofficial transcript showing your grade or course end date and email to psych.advisor@asu.edu or fax to 480.965.8544.  If you are currently enrolled in the course, the course must be scheduled to end before the beginning of the next semester. As soon as your grade posts for the course, contact the community college and request that an official transcript be sent to ASU to transfer the credits. Watch your DARS – it may take 7-10 business days for the course to be loaded into your DARS. 

Overrides for Psychology Courses offered by ASU West or ASU Polytechnic campus:
Psychology courses are offered on each of the ASU campuses through different Colleges. To view which campus is offering the course, please click on the TITLE of the course. A detail page will open with information on the course description and campus offering the course. For information on these courses and procedures for course overrides, please see below for contact information.



 Issue: I am receiving an error message when I try to register for a class. 
Answer: Review the information at  http://help.asu.edu/sims/selfhelp/SelfhelpKbView.seam?parature_id=8373-8193-4689
If you continue to experience trouble, email psych.advisor@asu.edu. Include the following in your email:
Name, 10-digit ASU Affiliate ID # (100… or 120…), course and section and copy of the error message.


Issue: I want to register for more than the allowed credit hours - what do I do?
Answer: Please download the Course Overload petition from https://clas.asu.edu/students/forms.  Complete the form.  For Spring and Fall, schedule an appointment to meet with a Psychology advisor.  For summer, submit the form to the College of Liberal Arts and Sciences (Fulton Suite 110).

Issue: I need to take a course for the 3rd time.
Answer: Review the information concerning submitting a Standards Committee petition at https://clas.asu.edu/petitions.  Download the required forms.  Complete the forms and schedule an appointment to meet with an advisor.  Be sure to bring your SunCard and DARS along with the completed petition forms.


 Academic Success Issues and Concerns



Issue: My cumulative GPA is below a 2.0 and I need to have Liberal Arts Advising hold removed.
Answer: You are in danger of academic probation if you have an advising hold and your GPA is below 2.0.  Students whose GPA places them below good standing as defined by Arizona State University or thier particular college are placed on academic probation.  You must make an appointment to meet with an academic advisor to learn how to avoid being on probation and before your advising hold will be removed.  You must complete the Pre-probation Homework prior to this appointment. For additional information, please call 480.965.7258 or email psych.advisor@asu.edu.  Be sure to include your name, ASU Affilfiate ID# and phone number.


Issue: I am Off Track one term and need to have the eAdvisor hold removed.
Answer: Log into your myASU, review your major map and run a critical requirement audit from the My Progress Reports (DARS) link. Then schedule an appointment to meet with an academic advisor. For additional information, please call 480.965.7258 or email psych.advisor@asu.edu.  Be sure to include your name, ASU Affilfiate ID# and phone number.


Issue: I am Off Track two terms and must change my major.
Answer: You do not need to meet with a Psychology department advisor. Review the information on How to Change your Major and then contact an academic advisor in the department or school of your new major. For assistance on choosing a major, please see the following resources or come in to meet with a Psychology advisor.



Issue: I need to withdraw from a course - what should I do?
Answer: Before withdrawing from a course, please review the following information and then schedule an appointment to meet with an advisor to discuss your situation and options.


After the drop/add deadline through the 10th week of a fall and spring semesters, students can withdraw from any class and receive a grade of "W." Classes with alternate beginning or ending dates (such as summer session classes) may have an adjusted withdrawal deadline. Students can request a course withdrawal online by signing into My ASU or in person at any registration location.

Classes from which students withdraw will remain on their transcript with a grade of "W." Please consult the Tuition Refund Policy to determine whether withdrawing will or will not generate a tuition refund.

Students should be aware that nonattendance will not automatically result in being dropped/withdrawn. Instructors have the right to exercise this option at their discretion. Students unable to complete a class must officially drop or withdraw themselves from the class prior to the appropriate deadline. Failure to withdraw from a class may result in a final grade of "E" being assigned for that class.


Students should also be aware that dropping below fulltime enrollment (12 credit hours) may have serious consequences e.g. critical tracking status, financial aid/scholarships, housing, insurance.


Issue: I need to withdraw from all of my classes - what should I do?
Answer: Students can request a complete withdrawal from the university until the semester transaction deadline, please consult the Academic Calendar  for appropriate deadline dates. Complete withdrawals should be viewed as a last resort as there may be serious academic and financial consequences in processing a complete withdrawal. Because making a complete withdrawal from the university is a difficult decision, the university has many resources in place to help.  Beginning the first day of classes (for the fall and spring semesters), undergraduate students are required to work with a Student Retention Coordinator to facilitate the withdrawal process or explore other potential options.  For more information on complete withdrawals, contact the University Registrar’s Office at studentretention@asu.edu.


 Experiential Learning Opportunities

 

Issue: I am looking for a lab to complete a PGS 399 or PSY 499.
Answer: Review the Research Opportunities webpage at http://psychology.clas.asu.edu/researchopp.  Be sure to click on the title to view more about the research and who to contact. Once you have been approved for a lab, submit the Application for Undergraduate Research Assistantship to the Psychology Advising Office (PSY 255).  An override will be placed so that you can register for the course. 


Issue: I am interested in the PGS 484 Internship course.
Answer: The Department of Psychology is committed to providing a limited number of students each semester with an opportunity to complete an Internship for course credit.  The internship provides students with skills and experiences that will enhance their educational and career prospects. For more information concerning this opportunity, please click here.


Issue: I am interested in a PGS 394 Undergraduate Teaching Assistant opportunity.  
Answer: Undergraduate Teaching Assistant opportunities are offered by instructor consent.  Please review the Undergraduate Teaching Assistant Policy and then contact a professor that you may be interested in working with. If the professor approves your placement, please complete the Application for Undergraduate Teaching Assistantship and submit to the Psychology Advising Office (PSY 255).  We will place the override for you to register for the course. 


Other Issues and Concerns


Question: I have a Junior Check-in hold - what do I do?
Answer: Please view and listen to the presentation through the Blackboard site (the presentation will be approximately 30 minutes, and can be paused and resumed later).  After the presentation take the short quiz (until you earn 100%), then email psych.advisor@asu.edu to have your Junior Check-in hold removed.  NOTE: you may continue to use this Junior Psychology Blackboard site as a resource even after you have had the hold removed. 


Her's how to get started:



  1. Login to your MyASU account and click on the link for Blackboard (in the MyClasses area of your MyASU homepage)

  2. Click on the Courses tab at the top of the Blackboard site

  3. Enter "Junior" into the Course Search

  4. Select downward arrow next to DEV-2011Spring-tsheldo1 and select "Enroll"

As always, please contact the Advising Office if you have any questions.


Issue: How do I change my major out of Psychology? 
Answer: You do not need to meet with a Psychology department advisor. Review the information on How to Change your Major and then contact an academic advisor in the department or school of your new major. For assistance on choosing a major, please see the following resources or come in to meet with a Psychology advisor.



Issue: I would like information about careers in Psychology.
Answer: Please review the information provided by the American Psychological Association about Careers in Psychology.  Another great resource is Psychology - What Can I Do With This Degree? from the University of Tennesee.  Northern Arizona State University has compiled information on Certifications and Licensures.


Question: Who do I contact concerning financial aid or scholarships?
Answer: Contact a Financial Aid Counselor at: 480.965.3355, https://students.asu.edu/contact/financialaid.

Psychology
ASU Psychology Building, 950 S. McAllister, Room 237 | P.O. Box 871104, Tempe, AZ 85287-1104
Phone: 480-965-7598 | Fax: 480-965-8544 | Contact Us